Delete or deactivate a user
From your professional space, click on the "My account" icon (the first letter of your account name in the top right-hand corner), then click on "Users".
Then click on the "..." icon (at the end of the line).
Select the action of your choice.
Delete user : deletes the user from the professional instance.
Delete all devices : deletes the user's data.
Deactivate user : simply deactivates the user and the catalog in the "Deactivated users" tab.
Resend welcome e-mail : resends the e-mail to reset your user's password.
![](https://storage.crisp.chat/users/helpdesk/website/733bb287242fec00/a7adb0a5-dc6f-44a4-9dc1-b8c868_g8bri8.png)
Then click on the "..." icon (at the end of the line).
![](https://storage.crisp.chat/users/helpdesk/website/ba3c91f36f190800/6cb02e89-53ca-4577-a555-da9961_n1l2hm.png)
Select the action of your choice.
![](https://storage.crisp.chat/users/helpdesk/website/4f92c65bf8a7e800/b7a04557-a2a0-4dfd-8ef5-b442e3_11mjepm.png)
Delete user : deletes the user from the professional instance.
Delete all devices : deletes the user's data.
Deactivate user : simply deactivates the user and the catalog in the "Deactivated users" tab.
Resend welcome e-mail : resends the e-mail to reset your user's password.
Updated on: 05/01/2024
Thank you!