Delete or deactivate a user account
Introduction.
This documentation shows you how to deactivate or delete a user.
- From your professional space, click on your profile (at the top right of the interface), then on Accounts.
- Then click on the ... icon (at the end of the line) and select the action of your choice.
Delete account : removes the user from the instance and all their data.
Disconnect all devices and delete local data : disconnects the user from the devices to which the account is connected.
Disable account : simply deactivates the user, preventing them from logging into their account; their data is not deleted.
Resend welcome email : resends the welcome email to the user, allowing them to set their password.
- A disabled user is placed in Disabled accounts. To reactivate them, use the option at the end of the line.
- A deleted account no longer appears in the menu.
Updated on: 10/10/2025
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