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# Veeam: fix error "HTTP exception: WinHttpQueryDataAvaliable: 12002 : The time limit for the operation has passed..."

| If you get this type of error message, simply modify a key in the registry (or create one if it doesn't exist).

To access the registry, type "regedit" in the Windows search bar, press Enter and then click on **Registry Editor** :
![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/capture-decran-2025-10-20-1252_rbtzas.png)

In *HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Backup and Replication*, search for the following key: 
**S3MultiObjectDeleteLimit=250** (default 1000)


## IF CREATION IS REQUIRED
To create a new DWORD value, right-click on **Veeam Backup and Replication / New / DWORD value** :
![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/capture-decran-2025-10-20-1255_io29es.png)

Create the value **S3MultiObjectDeleteLimit**.

To modify a value, double-click on the name, modify "Value data" then click OK :
![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/capture-decran-2025-10-20-1256_185vgrc.png)

Next, you need to restart the Veeam services.

To access the services, type "services" in the Windows search bar, press Enter and then click on S**ervices** :
![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/capture-decran-2025-10-20-1303_eyhbt5.png)

Right-click on the desired service and click on **Restart** :
![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/capture-decran-2025-10-20-1304_13zxnr8.png)