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# Using the Team folders application

# Introduction.

The Team folders application allows you to create shared files for one or more user groups and teams, without the file belonging to a specific account. 

This is a very useful general sharing feature that helps avoid problems with managing employee departures and sharing information. 

Only the instance administrator can create a team folder. They can finely configure specific rights (read/write/share/quota) on these shared folders by giving specific rights to users or groups. A team folder is a shared folder belonging to the company, whose settings can only be modified by an administrator.

1. To create a team folder, go to your instance's **Administration Settings** by clicking on your profile in the top right corner, then on **Team Folders**.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/1-parametres-dadmin_1i68g7i.png)

2. Name the folder you want to create and click **Create**. For this example, we will name it **Management**.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/2-creer-dossier_1h5o8jq.png)

3. Click on the edit button to associate the folder with a group or team, which will allow you to share it with them. For this example, we will select the **Managers** group.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/3-partage-groupe_q6w8sm.png)

4. The rights you want to grant for this share can be set by checking or unchecking certain options.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/4-parametres-team-folder_1knwq5e.png)

5. Now, when an account that is part of the **Managers** group logs in, the team folder is accessible to them.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/5-team-folder-apparait_kjnm64.png)

| Advanced permissions management

It is important to understand that advanced permissions only apply to subdirectories of the main folder. These settings allow you to restrict rights to users who have access to the team folder.

For this example, we will use the group folder named **Management** shared with the **Managers** group. This group has full rights to it.

To set up advanced permissions, the option must be checked without necessarily specifying a user or group afterwards.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/6-autorisations-avancees_1xtvvq1.png)

In the Management group folder, two subdirectories are created: Data and Sales.

We want to restrict rights to the Sales directory. To do this, click on the share button and then on the **Add advanced permission rule** button.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/8-advanced-permissions_8g42mq.png)

The group to which the advanced permissions will apply must be selected. We choose the **Managers** group.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/9-selection-groupe_1mqjgxn.png)

We want to allow read-only access, i.e., prohibit modification, file addition, deletion, and sharing. To do this, simply click on the rights in question and select the **Deny** option.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/10-parametres-advanced_1sgy816.png)

We log in to an account that is part of the Managers group and see the difference between the user's rights on the **Management/Data** and **Management/Sales** directories, with advanced permissions having been applied to the latter only.

It is impossible to share a document from the Sales directory, create a new one, delete one, or share one.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/11-droits-ok_5jhaem.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/12-droits-nok_1rk7gtv.png)