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# Delete or deactivate a user account

# Introduction.

This documentation shows you how to deactivate or delete a user.

1. From your professional space, click on your profile (at the top right of the interface), then on **Accounts**.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/1-comptes_i9feup.png)

2. Then click on the **...** icon (at the end of the line) and select the action of your choice.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/2-modifier-compte_1oci5gi.png)

**Delete account** : removes the user from the instance and all their data.
**Disconnect all devices and delete local data **: disconnects the user from the devices to which the account is connected.
**Disable account** : simply deactivates the user, preventing them from logging into their account; their data is not deleted.
**Resend welcome email **: resends the welcome email to the user, allowing them to set their password.

3. A disabled user is placed in **Disabled accounts**. To reactivate them, use the option at the end of the line.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/4-desactive_nw9nlv.png)

4. A deleted account no longer appears in the menu. 

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/8/1/7181a953295a4800/4-supprime_213kl8.png)